Position Overview: We are seeking a dynamic and experienced General Manager of Hospitality to lead our team at Shakedown Street. The ideal candidate will possess a passion for hospitality, a keen business acumen, and a drive for excellence. This individual will oversee all aspects of Shakedown Street's operations, ensuring exceptional guest experiences, effective staff management, and financial success.

Key Responsibilities:

• Operational Leadership: Direct and manage all day-to-day operations of Shakedown Street, including but not limited to, bar service, kitchen operations, events management, and retail sales.

• Guest Experience: Uphold our commitment to providing exceptional hospitality by ensuring that every guest interaction exceeds expectations. Foster a welcoming and inclusive atmosphere that reflects the spirit of Stowe Cider.

• Staff Management: Recruit, train, and supervise a high-performing team of hospitality professionals. Provide ongoing coaching, mentorship, and feedback to ensure staff members are empowered to deliver top-notch service.

• Financial Management: Develop and execute strategies to drive revenue growth and maximize profitability. Upkeep, monitor and analyze financial performance metrics, such as sales, costs, and inventory, and implement corrective actions as needed.

• Quality Control: Maintain high standards of product quality, cleanliness, and safety throughout the facility. Implement and enforce standard operating procedures to ensure consistency and compliance with industry regulations.

• Events: Work directly with the events team to confirm staffing plans for FOH/BOH staff as well as identifying and communicating any additional temporary staff needs. Scheduling staff members appropriately to ensure all event spaces are clean, setup and broken down in a timely manor. Clearly communicating to staff members any event specific special requests, dress codes and key position assignments. Scheduling pre-event team meetings with all members of the hospitality team involved in each event. Focus on the collaboration between restaurant operations, events and catering.

• Meeting bi-weekly with the Event Coordinator to review the events pipeline to inform future staffing decisions and ordering needs. Reviewing all final events contracts with the Event Coordinator and confirming the event food and beverage orders and staffing needs are correct ahead of assigning the appropriate FOH/BOH team members to tasks related to these requests.

• Marketing and Promotion: Collaborate with the marketing team to develop and implement promotional campaigns, events, and initiatives to drive foot traffic, engage customers, and enhance the Stowe Cider and Shakedown Street brands.

• Community Engagement: Cultivate strong relationships with local businesses, organizations, and community members to foster partnerships and support the growth of Stowe Cider and Shakedown Street as a community hub.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.

• Minimum of 5 years of experience in hospitality management, with a proven track record of success in a leadership role.

• Strong understanding of beverage and food service operations, including bartending, kitchen management, and event coordination.

• Excellent interpersonal and communication skills, with the ability to effectively interact with guests, staff, and stakeholders at all levels.

• Demonstrated leadership abilities, including team building, conflict resolution, and decision-making skills.

• Proficiency in financial analysis, budgeting, and cost control.

• Familiarity with Point of Sale (POS) systems and other hospitality software applications.

• Passion for craft beverages, culinary arts, and creating memorable experiences for guests.

Benefits:

• Competitive salary commensurate with experience.

• 15 days paid time off + select holidays and any extra days earned based on length of employment outlined in handbook

• Health and wellness package (ski pass, gym membership, or similar). Effective after one year of employment

• Health insurance (65% covered by company, 35% covered by individual) Effective first month following employment

• Short term and long term disability

• Basic life insurance

• Free cider

• Opportunity to grow with a young and successful company

Compensation:

• The salary range for this position is $65,000 - $75,000 per year

• Eligible for a $5,000 performance bonus in 2025.

Position Summary:

The Business Operations Assistant provides a broad range of administrative support functions to the Operations Manager and owner, requiring judgment and discretion. The person in this role works independently to respond to complex and sensitive issues and escalates them appropriately.

The Business Operations Assistant may juggle multiple projects simultaneously, necessitating time management, multitasking, and organizational skills. They should have a thorough knowledge of our product and service offerings, and prior administrative experience is a strong plus.

Essential Functions:

• Provides a broad range of administrative support functions for the Operations Manager and owners, including coordinating office communications, purchasing, performing routine accounting duties, scheduling, workflow, and processing office forms.

  • Coordinates, maintains, and creates various meetings, schedules, and calendars.

  • Manages incoming and outgoing correspondence, including emails, mail, and packages

  • Assists in the collection of weekly reports from platforms used, including

    • xtraChef/Toast POS

    • 7Shifts Scheduling/Time Tracking

    • ADP Run - Payroll

    • Financials

• Supports in accounting tasks, including

  • Filing and organizing records, invoices, and other important documentation

• Maintains company files and records in an organized and confidential manner.

• Purchasing - office supplies, ingredients, equipment, and services.

• Reporting - price variance, usage

• Assists in preparing invoices and purchase orders; posts entries in journals and ledgers; and performs other routine accounting duties.

• Answers questions about operations from other departments

• Supports in human resource tasks, including:

• Recruiting and onboarding of new employees

• Create & Update Job Descriptions

• Job Postings - Indeed, FPF, ZipRecruiter, Seven Days, BrewBound

• Creates Offer Letters in collaboration with the Operations Manager and Department Leader

• Pre-Screening

• Benefits onboarding & management for full-time hires

• Assists in the preparation of timesheets and payroll

• Manage employee database

• Performs other related duties as assigned.

Qualifications:

• The candidate must have a minimum of 3 years experience in an administrative role supporting accounting/finance functions and a strong understanding of Excel and other accounting platforms.

• Knowledge of business processes and operations

• Understanding of hiring, payroll, financial and accounting principles

• Ability to analyze data and make informed decisions

• Strong time management skills and ability to prioritize tasks effectively

• Ability to work in a fast-paced environment and adapt to change quickly.

• High school diploma or GED certificate

• Bachelor's degree (preferred)

Technical Skills & Experience:

• Strong organizational skills and attention to detail

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

• Proficient in Microsoft Office, Google Suite, and accounting platforms (Quickbooks

• Online & SAP platforms knowledge & previous experience preferred) (Beg/Interm.)

• Strong problem-solving and analytical skills

• Ability to multi-task and handle multiple projects simultaneously

• Knowledge of project management methodologies

• Ability to handle sensitive, confidential information

Working Conditions & Physical Demands:

The conditions herein represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Environment: Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions.

• Physical: Primary functions require sufficient physical ability and mobility to work in an office setting, including standing or sitting for prolonged periods. The ability to occasionally lift, carry, push, and/or pull light to moderate amounts of weight up to 50 lbs.

Compensation:

• The hourly range for this position is $22 - $25.00 per hour.

Benefits:

Part-Time Employee Benefits:

• Competitive hourly wage commensurate with experience

• Free cider monthly

• Employee discount - F&B and Merchandise

• Opportunity to grow with a young and successful company

Full-Time Employee Benefits:

• Competitive hourly wage commensurate with experience

• 15 days paid time off + select holidays and any extra days earned based on length of employment outlined in the handbook

• Health and wellness package (ski pass, gym membership, or similar) - Effective after one year of employment

• Health insurance (65% covered by company, 35% covered by individual) - Effective the first month following employment

• Short-term and long-term disability

• Basic life insurance

• Basic accident insurance

• Free cider

• Opportunity to grow with a young and successful company

About this Position

We are seeking an experienced prep cook to join our team and help prepare meals according to our standard recipes. In this position, your goal will be to prepare high-quality meals that meet the chef’s specifications.

You will set up the prep station, stock inventory, and maintain sanitation standards. The ideal candidate will possess excellent communication and multi-tasking skills. Ultimately, you will contribute to our customer satisfaction and restaurant growth.

Responsibilities:

• Set up and sanitize workstations.

• Follow prep lists created by chefs.

• Prepare menu items according to specified recipes and company standards

• Maintaining cleanliness and sanitation compliance requirements by properly handling food and ensuring proper storage.

• Notify Head Chef in advance of likely shortages/losses

• Use food preparation tools following manufacturer's instructions

• Maintain a clean, orderly, and sanitized workstation and kitchen.

• Constantly use safe and hygienic food-handling practices

• Return dirty food preparation utensils to the appropriate areas

• Assist with all duties as assigned by the Head Chef

• Clean and sanitize cooking surfaces at the end of the shift.

• Perform inventory checks and complete food storage logs when requested

• Prepare food in a fast paced environment

Skills & Qualifications:

• High school diploma or equivalent

• Knowledge and experience with various cooking methods, procedures, and food handling - one to two years of experience preferred

• ServSafe or equivalent

• Strong teamwork and communication skills

• Committed to quality food service

• Efficient and productive

• Able to lift up to 40 pounds

• Must be able to work on your feet for extended periods (up to 8 hours)

• Nights, weekends, and holidays required

• Ability/Skill to fill in as a Line cook or dishwasher is a plus

Benefits:

• Free merch

• Free cider

• Opportunity to grow with a young and successful company

• Experience in a growing industry

• Health and life insurance for full time employees

• Health and wellness membership for full time employees

Wage:

• $18-20/hr

Expected hours:

• 16 – 25 per week

Job Summary:

Stowe Cider is seeking temporary part-time Events Staff team members to assist with on-site live music shows and various private events. This is an ideal opportunity for seasonal workers, students, and locals who are passionate about executing incredible events.

Responsibilities:

• Set-up and breakdown of events

• Bartending/Serving

• Maintaining cleanliness throughout the event

• Ensure the highest quality customer experience possible

• Efficiently perform in a fast-paced environment

• Enthusiastically promote and fulfill the company’s mission statement and core values

Requirements:

• Experience bartending/serving is ideal

• Will be required to attend training sessions at Stowe Cider in Stowe, VT

• Passion for and knowledge of cider, cider production, and hospitality

• Self-motivated and ability to work independently and remotely

• Excellent interpersonal and communication skills

• Comfort with public speaking

• Navigate independent travel and driving

• Outstanding organizational and leadership abilities

• Can lift and move items up to 50lbs and stand for long periods of time

• Ability to work nights and weekends

• Proficiency with data entry, inventory management, and cash register/POS operations

Pay & Benefits:

• $20/hr + tips

• Mileage reimbursement for travel to events/demos/tastings

• Free merchandise

• Free cider

• Opportunity to grow with a young and successful company

Job Summary:

Come join our team! We are looking for someone to represent Stowe Cider in a fun, positive, and energetic style at events, demos, and tastings. We are seeking someone who can showcase our brand and help others learn about our product.

Duties & Responsibilities:

• Represent Stowe Cider at local and out of state events, demos and tastings

Event duties might include:

• Set-up and break-down of event space

• Serving/bartending during events

• Greeting/checking in guests

• Maintaining cleanliness

• Pouring cider samples at off-site tasting events

• Representing our brand at off-site events

• Ensure the highest quality customer experience possible

• Efficiently perform in a fast-paced environment

• Enthusiastically promote and fulfill the company’s mission statement and core values

• Learn - and be able to articulate - detailed information about our ciders, our partners, and our goals

Desired Qualifications & Abilities:

• Will be required to attend training sessions at Stowe Cider in Stowe, VT

• Passion for and knowledge of cider, cider production, and hospitality

• Self-motivated and ability to work independently and remotely

• Excellent interpersonal and communication skills

• Comfort with public speaking

• Navigate independent travel and driving

• Outstanding organizational and leadership abilities

• Can lift and move items up to 50lbs and stand for long periods of time

• Ability to work nights and weekends

• Proficiency with data entry, inventory management, and cash register/POS operations

Pay & Benefits:

• $20/hr

• Mileage reimbursement for travel to events/demos/tastings

• Free merchandise

• Free cider

• Opportunity to grow with a young and successful company

Hours:

• Scheduling is flexible and based on booked events as well as your availability.